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FAQ

THE MOST COMMON QUESTIONS

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How is PingoLearn different than other English learning platforms?


PingoLearn provides a unique approach to speak English confidently with the following components: 1) 1-on-1 live, activity oriented personalized online classes with our super friendly tutors 2) Additional speaking practice with other PingoLearn verified learners in speaking rooms 3) Video Lessons on Grammar and Vocabulary​ + Lots of quizzes on our Grammar platform




Can I choose my own schedule for these classes?


You can absolutely book all your classes as per your convenience.




Can I use my mobile phone to attend classes?


Yes, you can use your mobile phone to attend all of our live classes. Moreover, you can also access our grammar portal and attend additional speaking sessions on a mobile phone.




Can I pay the fee in installments?


Yes, you can pay the fee in 2 installments: First installment of 60% fee and second installment of 40% fee.




Can I get a refund if I cancel my plan later?


Yes, we have a 'No questions asked' refund policy. Cancel anytime and pay only for the classes that you attended, rest of the fee will be refunded.




Can I view my course material?


You get instant access to all the material upon joining the course.




Why should I pay for a demo class?


We offer a 30 minute demo class of 1-on-1 nature. Goal is to give you a fair idea of how these classes work. We have to pay our tutors for the demos and hence we charge a nominal demo fee.




Can I change my tutor after a few sessions?


Yes, just let us know about it and we shall assist you with the same.





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